Our aim is to dispatch all orders placed on our website within 24 hours of receipt of payment. If there is an problems with your
order, if the product is out of stock at the time of ordering, or the item is no longer available, we will contact you immediately via
the telephone number you provided on sign up.
|1-3 Working days
|7-10 Working days
|Rest of World
|10-14 Working days
REFUNDS & RETURNS
We at Lingerie Base are pleased to offer a 100% Refund & Returns guarantee. If you are in anyway dissatisfied with the
products you have ordered, we will exchange them or provide a refund. The goods should be returned unworn, all labels intact and
sealed in the original packaging.
Goods can be returned to the following address and must be returned within 14 days to qualify for a refund or exchange.
Lingerie Base Returns
10 Tollgate Way
Please telephone 01622 677846 for information and advice on returning goods to us.
GIft Box with Gift Card
Lingerie Base offers a complementary gift box per order. We will carefully wrap all your purchases in delicate tissue
paper and place the item/s in a special gift box. This is ideal as a birthday gift or for a special ocassion like Valentines day.
We will also provide a Free Gift card to write your personal message.
Gift Wrapping service is charged at an additional £2.50 per order. CLICK HERE FOR GIFT WRAPPING